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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marie Miller

Marie Miller

June 6, 2025

5  out of  5
rating by Marie Miller
"I am very happy with this whole office. They are all very helpful and knowledgeable. I have had a claim and they were great."
We responded:
"Marie, thank you so much for taking time to leave us a 5-star review! We are happy to hear about your positive experience with our team!"
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Wendi Greenhalgh

June 4, 2025

5  out of  5
rating by Wendi Greenhalgh
"Our recent move across country came with many tough decisions. However, when it came to choosing which insurance office to choose the choice was easy. Being a customer of State Farm for over 29 years I was hoping to stay with a company I have grown a relationship and trust however, my current agent didn't cover Alaska insurance for home or auto. I called around to get quotes and only at this office was I met with by far the best customer service. Myra not only cheerfully engaged in conversation, she answered all my questions and provided the service I would hope for! Im thrilled that while changing agent offices for coverage, I believe I made the right decision and will build the relationship and trust needed with Kristie, Myra and the rest of the team. Customers matter and I felt that here!"
We responded:
"Thank you for your 5-Star review, Wendi! We are so happy to hear about your positive experience with Myra and our team. Welcome to Alaska and thanks for choosing to be a part of our Kristie Babcock State Farm family!"
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susan ness

June 4, 2025

5  out of  5
rating by susan ness
"Myra was not only knowledgeable, she was friendly, efficient, and truthfully fun to deal with. People like this make the business world a better place! We have had nothing but good experiences from this State Farm office."
We responded:
"Susan, we are so happy to hear about your positive experience with Myra and the rest of our State Farm team! Thank you for taking the time to let us know and for your 5-Star review!"
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Nathan Lattin

May 31, 2025

5  out of  5
rating by Nathan Lattin
"Great experience talking with Jake. Appreciate the professional help and great attitude."
We responded:
"Nathan, thanks so much for taking the time to leave us a 5-Star review! We are happy to hear about your positive experience with Jake!"
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robert brink

May 30, 2025

5  out of  5
rating by robert brink
"Myra was incredibly helpful in getting me back in my State Farm app, etc. All the more so given that ongoing problems logging in weren’t fixable via the SF customer service online Chat process. No idea why this became a cronic problem but, Myra quickly got to the bottom of it and now I’m ‘fixed’. Thanks, RCB"
We responded:
"Robert, thanks for taking the time to leave us a 5-star review! We’re happy to hear about your positive experience with Myra and appreciate you being a part of our Kristie Babcock State Farm family!"
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Kim Hays

May 23, 2025

5  out of  5
rating by Kim Hays
"Shelby helped me so much with supplement insurance. She went above and beyond being helpful, patient, and accommodating. I had an issue reaching Medicare and she even sat on hold to help me for a VERY long time. She explained the options very clearly. If you need insurance, she is the 1 to see! I'd give her 10 stars if I could!!!"
We responded:
"Kim, thank you so much for your 5 Star review! We appreciate you taking the time to supply us with feedback on your experience with Shelby and so happy to hear about your positive experience with her. Thank you for being a part of our Kristie Babcock State Farm family!"
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Gerry McKay

May 22, 2025

5  out of  5
rating by Gerry McKay
"Have been working with Shelby and she has been great . As we have moved many policies from other companies to yours . She has also gone above and beyond getting all things in order to make that happen."
We responded:
"Gerry, we appreciate you taking the time to let us know about your positive experience with Shelby and for leaving us a 5-Star review! We are always looking for feedback and are grateful to have you as a member of our Kristie Babcock State Farm family."
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Mickey Sopkowiak

May 21, 2025

5  out of  5
rating by Mickey Sopkowiak
"State Farm employees were very helpful insurance needs"
We responded:
"Mickey, thank you for taking the time to leave a 5-Star review. We are so happy to hear that you had a positive experience with our team! We are here for you when you need us."
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Jon Schmoll

May 6, 2025

5  out of  5
rating by Jon Schmoll
"Heather Silas was very helpful and helped with me with all my insurance needs and answered all my questions"
We responded:
"Jon, thank you for your 5-star review! We are so happy to hear about your positive experience with Heather and our Soldotna office. We appreciate you being a part of our Kristie Babcock State Farm family!"
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Roxl Kee

April 26, 2025

5  out of  5
rating by Roxl Kee
"The team is great! I always get quick responses and my needs met in a timely manner. Stephanie, especially, has help me a few times and is always a pleasure to work with!"
We responded:
"Thank you so much for your positive review. We are so happy to hear about your wonderful experience with Stephanie and our Soldotna office!"
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Gary Leiter

April 14, 2025

5  out of  5
rating by Gary Leiter
"The agent was very knowledgeable, friendly, and helpful. She gave me my options, did not push me one way or the other. She also gave me the opportunity to do all of the "signing" online, saving me time from running into town. I was able to sign up for my Medicare supplement in about 30 seconds online and am now good to go."
We responded:
"Gary, thank you for your 5-Star review! We are happy to hear about your positive experience and that you were able to take advantage of our online options. Thank you for being a member of our Kristie Babcock State Farm family!"
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Kristin Munsell

March 31, 2025

5  out of  5
rating by Kristin Munsell
"I love my Agent Shelby At State Farm Insurance in Soldotna! I feel comfortable with her and she communicates with me via Text which is what I prefer.. Always wonderful. The other day I needed to go inside and was greeted warmly and helped with what I needed without interrupting Shelby with another customer. Great Service 100%"
We responded:
"Thank you for your Five-Star review, Kristin! So glad to hear of your positive experience with Shelby and our Soldotna office!"
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Grant Knauss

March 5, 2025

5  out of  5
rating by Grant Knauss
"Richard Hathaway is an awesome guy to work with!"
We responded:
"Grant, thanks for your 5-star review! We agree, Richard is awesome!"
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Jt Bickling

February 18, 2025

5  out of  5
rating by Jt Bickling
"Stephanie has been great to work with! Quick and helpful responses! Checking in often to make sure we have what we need! Very grateful!"
We responded:
"JT, thank you for your five-star review! We’re happy are happy to hear about your experience with Stephanie and appreciate you being a part of the Kristie Babcock State Farm family!"
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kathy hofseth

February 18, 2025

5  out of  5
rating by kathy hofseth
"Shelby Stein is the best! She is always available and we trust to answer all our questions."
We responded:
"Kathy, thank you so much for your 5-star review! We’re happy to hear about your positive experience with Shelby!"
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Cara Wilson

February 17, 2025

5  out of  5
rating by Cara Wilson
"Stephanie was awesome! She contacted me via text, filed my claim and I was able to sign my document online. I couldn’t believe how easy she made my insurance process! She gets a 5+ Star from me 🌟!"
We responded:
"Cara, thanks so much for your positive review! We are so happy to hear you had a great experience with Stephanie and our claims process! Thanks for being a part of our Kristie Babcock State Farm family!"
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Samantha Springer

February 13, 2025

5  out of  5
rating by Samantha Springer
"Shelby was beyond helpful at our recent review. She went over so many benefits and options that we didn’t know about. Our visit was educational and informative without any pressure to change anything. She’s the reason we will be continuing to use State Farm!"
We responded:
"Samantha, thanks so much for your 5 Star review! We are so happy to hear about your positive experience with Shelby. Thank you for being a part of our Kristie Babcock State Farm family!"
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Nichole Mansell

February 3, 2025

5  out of  5
rating by Nichole Mansell
"Amazing branch and team. State Farm is always prompt, always friendly, and always finding the best path for car insurance to ensure what we need. A huge thank you to Myra for always helping us out. She is friendly and does not waste anyone's time."
We responded:
"Thank you for your 5-Star Review, Nichole! We appreciate your kind words and are grateful to have you as part of our Kristie Babcock State Farm family!"
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Greg Stein

February 3, 2025

5  out of  5
rating by Greg Stein
"Extremely knowledgeable and extremely helpful staff! The ability to walk in and speak directly with someone about your insurance needs can’t be overstated. Be sure to talk to them about life insurance options!"
We responded:
"Greg, thank you for your Five Star Review! We appreciate you being a part of the Kristie Babcock State Farm family and look forward to continuing to help protect what’s matters most to you!"
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Colvin Moore

January 30, 2025

5  out of  5
rating by Colvin Moore
"Thanks for always being available to help with questions or concerns! Your location at the Y in Soldotna is very convenient, but it’s good to know I can call or text the office, as well!"
We responded:
"Thanks for your 5-Star review, Colvin! We appreciate you being apart of the Kristie Babcock State Farm family and taking the time to let us know how we are doing!"
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Taylor Landry

January 8, 2025

5  out of  5
rating by Taylor Landry
"I’m pretty new to this whole insurance world and having to do grown up things. Those girls in the office were very friendly and easy to talk to with little to no wait time. Some of them have been there a while and even some of the ones new to the field went above and beyond to help me navigate. Big thanks to Myra Love behind the desk being able to direct my calls and answer my questions."
We responded:
"Taylor, thanks for your 5-Star review and for being a part of our Kristie Babcock State Farm Family! "
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P Manley

September 19, 2024

5  out of  5
rating by P Manley
"State Farm Office Manager Shelby Stein assisted me with an auto policy. It was a quick appointment, she is very knowledgeable, helpful, courteous & a very nice person. I will refer family & friends to her for their insurance needs. It was a pleasure doing business with Shelby!!"
We responded:
"Thank you for your 5-Star review! We are so happy to hear about your positive experience with Shelby and our Soldotna office! We appreciate you being a part of our Kristie Babcock State Farm family!"
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Jiabao leaf

August 8, 2024

5  out of  5
rating by Jiabao leaf
"Great customer service and all around fantastic help"
We responded:
"Thanks for the Five-Star review, Jiabao! We appreciate you!"
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George Houser

July 4, 2024

5  out of  5
rating by George Houser
"On my way to go fishing the other morning. I hit a moose across the road right in front of me at 2:30 in the morning. All I could do is hold on and hit the brakes. Needless to say the most is dead. My truck was completely totaled. I’m lucky she didn’t come through the windshield. I received a check for my truck and the towing be in less than a week. I am totally satisfied. The state farm agent was great to work with, and so was the claims adjuster Steve."
We responded:
"George, we are so thankful that you are ok and happy to be able to resolve your claim so quickly! Thanks for your 5-star review and for being a part of the Kristie Babcock State Farm family! "
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Leona Alexander

May 22, 2024

5  out of  5
rating by Leona Alexander
"The team is always available and consistent for our insurance needs as they often change. I can always count on a quick response and I love the customer service that’s provided on a constant basis. Good customer service, and follow up, are so rare these days, and knowing Kristie Babcock Insurance does such an amazing job for us instills a lot of confidence knowing we’re literally in good hands. Big shout out to Shelby! Thank you 🙏"
We responded:
"Leona, thanks so much for your kind words and a 5-Star review. We are glad to hear about your positive experience with Shelby and appreciate you being a part of the Kristie Babcock State Farm family!"